WMV and MAC problems

James not Bond · Post by **James not Bond** » Tue May 12, 2009 3:36 pm

I uploaded my vids as WMV files using Pinnacle Studio Plus 10 as the program to create them on a PC using Windows XP.

Problem is I have had complaints that MAC users cannot view them, (green screen with just sound), and no amount of downloading of any programs or updates solves the problem.

I purchased a program called ImTOO DVD to WMV Converter 4 and was able to create WMV files that could be viewed on MAC - but the sound and vision is seriously out of synch.

I went onto the Pinnacle website to find an answer to this problem, but no luck.

Does anybody out there have a practical solution please?

Welshman · Post by **Welshman** » Tue May 12, 2009 5:36 pm

I'm a mac user and was able to view the trailers on your site without any problems (haven't joined so don't know if they are in a different format to the full vids?). I've installed flip4mac that allows wmv files to be played in the QuickTime player on your mac.

I also have VLC player installed that is able to play many video formats.

MacD · Post by **MacD** » Tue May 12, 2009 7:14 pm

I have to agree with Welshman, I have no problems playing the trailers on a Mac (PPC, OS X version 10.5.6) using QuickTime 7.6 and Flip4Mac Studio Pro 2.2.1.11.

Are the trailers and the full movies encoded in the same way?

Note: latest version of Flip4Mac is 2.2.2.3.

James not Bond · Post by **James not Bond** » Wed May 13, 2009 8:13 am

The trailers and full vids are encoded using the same program, the only difference being the size of the image. Trailer 360 x 288, full vid 720 x 576.

I have uploaded a test for you MAC users here:

Save it to your harddrives and see if that works.

MacD · Post by **MacD** » Wed May 13, 2009 8:30 am

No, that doesn't play.

The trailers (that do play, ie: ) show a format of Windows Media Video 9 Standard, whereas, the full vid shows a format of Windows Media Video 9 Advanced.

I'm presuming that the difference between Standard and Advanced may be the problem.

MacD · Post by **MacD** » Wed May 13, 2009 8:38 am

No sound with the full test, either.

Formats, again, are slightly different. Full is 48.000 kHz and trailer is 44.100 kHz ? although I don't see that causing the problem. I've played lots of movies in both formats without any problems.

Welshman · Post by **Welshman** » Wed May 13, 2009 3:05 pm

I got a green screen with sound as described in your first post, I tried viewing it with flip4mac, VLC and real player. This is the error message VLC gave me:

main: no suitable decoder module for fourcc `WMVA'.
VLC probably does not support this sound or video format.

Jacques · Post by **Jacques** » Wed May 13, 2009 6:22 pm

Anybody tried Perian?

http://perian.org

MacD · Post by **MacD** » Wed May 13, 2009 6:57 pm

Perian does not support WMV files: supported file/video types.

Flip4Mac is the only codec for QuickTime on the Mac that does support certain WMV file types: details.

MacD · Post by **MacD** » Wed May 13, 2009 7:22 pm

I've just using VideoSpec to check profile of your test movie and this preview clip that I detailed earlier.

The previews format is WMV3 ? which Flip4Mac does support.

Your test movies format is WMVA ? which, from what I can see, is not supported.

egafd.com

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