R18 DVD shop - are they for real??

[goldenballs]

I've been trying to make a purchase from the R18dvdshop website using nochex but for the 4th time I'm told 'unable to connect to the card clearing system please try again later' when making a payment.

Has anybody else had these problems with them before, are they genuine?

I've never used their site before and I've never had a problem using nochex before. Do they except any other forms of payment?

[qwerty]

I'm pretty sure they are genuine.

Have you read these reviews

[rednose]

I have used them before. Ordered a couple of DVD's round about Easter, I suspect it's a one man operation. It took about a week for my order to get acknowledged, which I suspect the guy was away for the weekend. With the prices they charge, I wouldn't complain

Rednose

[goldenballs]

thanks guys. as it is, i've emailed them and they replied back straight away.

[R18 DVD Shop]

We are very much for real! I know I have replied to your email but just as an explanation for anyone else having problems our sole payment processor NoChex has been down since 10am this morning and, believe it or not, as it?s a bank holiday their bloody support guys arent working so I just gotta sit back and twiddle my thumbs and lose both customers and business in the meantime (insert lots of swear words here!!!). This is actually the second time in a week that NoChex has been down and its something that I cant directly influence........

In answer to rednoses query yup this is a one man band - me and looking around, ummmm, me! I was away over Easter for a week or so but I did put a message at the checkout confirmation page letting people know before they placed the order so they could decide if they wanted to order and wait or go elsewhere - I suspect quite a few went elsewhere but I believe honesty is the best policy and I would rather lose customers throught something like this than through being "dishonest" (not the right word maybe but no matter!). As it stands I dont have one unhappy customer or one customer complaint in 6 months so (I hope) this policy is working!!

Jay

[spider]

I've bought from R18 DVD Shop quite a few times.

On a couple of occassions I have placed an order at around 6:30 pm - when I got home from work - and the DVD has been delivered next day !

Always good service, and reasonable prices.

[qaz666]

Same here. Always great service and DVD arrives in 1-2 days.

[colin]

yep! same here, always a first class service from jay.

[DavidS]

I used R18 DVD shop for the first time recently and I was highly impressed with the service. The only thing that stops me using them on a regular basis is there are not too many R18's I wish to purchases. Nevertheless I would certainly recommend them to anyone purchasing these dvds.