vivthomasvideo.com
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Viv Thomas.
Re: vivthomasvideo.com
Hi Bobsmith,
My my! Did you get out of the wrong side of the bed or what?
I take exception to my site being called bullshit and total rubbish. Only one complaint (yours) tells me that we have a great site.
If the free tour has mislead you, then I appologise. However, we have delivered English girls on the site, but do not claim that we have exclusively English girls. It is our intention to change the tour pages.
You are obviously not too up on your Porn! If you did, you would know that "Babes Abroad" was only filmed in the soft format and that there is absolutely no Hard-core available to put on the site. Unless you want me to con our members with soft shit!
You state that we only have a bunch of unknowns. Well I beg to differ. Again if you had any knowledge of porn, you would know that we have some of the biggest European names in the industry.
We also have a reputation for finding some of the most exciting new faces in the business.
We have built our reputation on top quality pictures and videos, with only the very best models. All our girls are fresh, new, young and stunningly beautiful.
Fortunately, punters such as yourself, we can do without. However, I do have to thank you for starting this debate. Since you put in your tuppence worth, our video membership has increased by 30%.
Thanks, Viv Thomas.
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Buz
Re: vivthomasvideo.com
excellent response viv and i'm sure your website IS good but you failed to explain your poor customer service which some people here criticised.Public relations do matter and after sales service too.
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Buttsie
Re: vivthomasvideo.com
I'd say your 30 percent increase is more due to your good revue
at than any of Bobs comments which I mentioned in the second post of the thread
I suspect Bob would be complaining about the babes abroad video for being too soft if it were on site...a classic catch 22
Personally from the outside I think your vid site lacks the polish of
The preview their is second too none
cheers
B...OZ Punter
at than any of Bobs comments which I mentioned in the second post of the thread
I suspect Bob would be complaining about the babes abroad video for being too soft if it were on site...a classic catch 22
Personally from the outside I think your vid site lacks the polish of
The preview their is second too none
cheers
B...OZ Punter
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Rachel
Re: vivthomasvideo.com
Hi Buz, my name is Rachel and I look after the support for VivThomasVideo.com.
It seems I haven't been doing my job well enough!
Truth be told, sometimes members encounter problems in the evening or overnight when I'm not in the office to be able to help them. A password problem preventing a member from getting in to the site can be very frustrating and this is made even worse when I don't answer their email late in the evening.
I do, however, sort out any overnight problems first thing in the morning and also immediately reply to emails I get during the day.
Obviously, we need to think of better ways to support and service our members. Any (reasonble) suggestions on this score would be very welcome!
About the British Girl content. Yes, the front end shows British Girls featuring in the site. I don't think it is wrong, but perhaps if you are just looking for British porn stars then you may be disappointed. I am sure we shall be looking into changing that slightly soon.
One thing about the site we are proud of is the quality of the video clips we have on there. I have to admit, these are mostly from DVDs that Viv is already selling. We very much want to get scenes from the older videos onto the site, but so far we haven't been happy with the quality of the capturing and encoding we managed to get. We are near to a solution, so we should start adding it to the site soon.
It's always difficult running a site like this. As Buttsie pointed out, if we add the older, softer material those members who like the scorching hardcore and the top quality girl/girl scenes will be disappointed. It's a catch 22, many members like the east European girls like Sandy, Sophie, Jo - girls that, as Viv has said, are absolutely stunning and very popular. If we keep adding British girls we'll disappoint them.
The only thing we can do is listen to feedback and try to improve. For that I am grateful to everybody in this thread, even if some of it is critical!
Thanks for taking the time to read this.
Rachel
xx
It seems I haven't been doing my job well enough!
Truth be told, sometimes members encounter problems in the evening or overnight when I'm not in the office to be able to help them. A password problem preventing a member from getting in to the site can be very frustrating and this is made even worse when I don't answer their email late in the evening.
I do, however, sort out any overnight problems first thing in the morning and also immediately reply to emails I get during the day.
Obviously, we need to think of better ways to support and service our members. Any (reasonble) suggestions on this score would be very welcome!
About the British Girl content. Yes, the front end shows British Girls featuring in the site. I don't think it is wrong, but perhaps if you are just looking for British porn stars then you may be disappointed. I am sure we shall be looking into changing that slightly soon.
One thing about the site we are proud of is the quality of the video clips we have on there. I have to admit, these are mostly from DVDs that Viv is already selling. We very much want to get scenes from the older videos onto the site, but so far we haven't been happy with the quality of the capturing and encoding we managed to get. We are near to a solution, so we should start adding it to the site soon.
It's always difficult running a site like this. As Buttsie pointed out, if we add the older, softer material those members who like the scorching hardcore and the top quality girl/girl scenes will be disappointed. It's a catch 22, many members like the east European girls like Sandy, Sophie, Jo - girls that, as Viv has said, are absolutely stunning and very popular. If we keep adding British girls we'll disappoint them.
The only thing we can do is listen to feedback and try to improve. For that I am grateful to everybody in this thread, even if some of it is critical!
Thanks for taking the time to read this.
Rachel
xx