Do Relish value their customers

[Il doctori]

The question is do Relish value or for that matter care about the customers who spend their hard earned cash on the Relish products. I ask becuase for several months I have tried contacting Relish about the availability of one of their DVD's (MILF Magic) trying to ascertain when it will be available to purchase. The Relish web site is out of date , they do not answer Emails , and despite several posts on the forum all of these have been ignored. I would have thought it was a simple enough question, after all I am basically asking them when I can spend my money on their product , surely this is why they are in business.

[joe king]

have you tried
info@relishfilms.com

You might write to them with snail mail?

[Il doctori]

Tried , that Email Address several times , as I was getting repeated problems with delivery failures, however some did go through sucessfully but no reply was forthcomming.
Thanks Joe

[Alex L]

If it helps, we stock the Relish range and add the new titles as soon as available. Primarily we offer customer service second to none.

[eduardo]

To be honest mate, if you've been emailing them and you are sure that some of those emails have got through, and they have not replied then to those emails then I wouldn't order from them under any circumstance.

What happens if you did order from their site and there was a problem with your order?

Who would you get hold of to resolve the issue(s)?

[one eyed jack]

If I could just interject chaps. I understand there have been problems with Relish and their website which I am not at liberty to go into right now and will address the boss man of that company of this issue and with his permission may have an answer for you.

Is that ok for now?

[Lucifer Sam]

now you can't say fairer than that

[Il doctori]

Thanks Guys , All your efforts are much appreciated

[Jett]

Hi Il doctori

To answer your question, yes we do! I'm sorry to hear you've been having problems trying to reach us but I can assure you we do try to make every effort to answer every email sent to us, but as OEJ said we did recently have a few tech issues relating to our servers as we upgraded to a new more powerful one to handle the traffic from the launch of our new sites and affiliate program www.RelishCash.com. Good news, everything has been sorted and the new server is humming along nicely.

Regarding Milf Magic, you'll be glad to hear it should be out any day now and the first place you'll be able to order it will be off our site www.RelishFilms.com.

I hope this minor hiccup hasn't tarnished your opinion of us as we really do care about our customers so for future reference, please call us on our hotline ordering and queries number 07092 863 575 if all other avenues such as email fail.

[img]http://www.relishfilms.com/temp/Milf-Magic.jpg[/img]

[Arginald Valleywater]

A British porn company that values its customers? Are you on some strange herbal concoction?

British Porn Rule Number One.

"All punters are dirty old men in flasher macs and should be ripped off left, righ and centre"

Known in the trade as Sullivans Law.