egafd.com

Evening

I am just trying to find out if anybody else has had the same problem with the above website/s. I joined about three weeks ago and all fine for about two weeks then experience a problem where I can't log in to members area. I contacted support regarding this to say the usual sorry and we will look in to it give it 48 hours, that was nearly a week ago and still cant log in to the site/s. Contacted support again and said that I am not happy with this and that I have lost just over a weeks membership and that it is up for renewal soon and cant see the point in continuing to be a member if I cant log in. Their reply to this was sorry to see you go and we have cancelled your renewal, nothing about sorting out the remainder of my time as a member so I can actually login to the site, about a week or so left. I can't believe the service really in dealing with this problem or not dealing with this problem, feel totally ripped off anybody else had similar issues?

Whoa! Sorry to hear about this. I can't even explain what is going on but I shall chase this up for you. I shoot the content.

I will try over the weekend but if no joy it will have to be Monday the latest.

Hi

I appreciate that and can't complain with the content which is why I joined just the problems since joining. Anyway thanks for your reply even if your not responsible for the running and customer service.

Hi rightback

There was no means of contacting you directly so can you email me so I can forward your email to my webmaster please?