egafd.com

Hi, has anyone been able to successfully contact Bluebird? I have a problem downloading one file and none of the e-mail addresses that I tried works - mail gets bounced in both cases.

Your contact has been received and our web team is dealing with it: thank you.

Thanks, though my e-mail to "support" has got bounced so do you have sufficient detail to identify my account and address the problem?

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The mail system

: host
mail.bluebirdproductions.com[74.53.205.22] said: 451 Temporary local
problem - please try later (in reply to RCPT TO command)

ive been waiting nearly a week now.
heard nothing since around last thursday, still waiting for them to mail and let me know if they can help.

Hey Marmite -- You might have already seen this message that we posted on the forum today, but I wanted to make sure you personally received this message: I am a support representative at Bluebird Films and I want to sincerely apologize for the inconvenience you have experienced with the site. Bluebird Films in the UK is in the midst of joining forces with its new sister company in the US, Bluebird America. During the last couple of weeks, the US side has been working on taking over the website and this has caused some glitches with the UK website, which has led to this tardy response. I hope you will take the time to email me so that we can resolve your issues and bring you back to Bluebird! We are launching the brand new site within the next few days and look forward to offering you exciting new content. Please email me at "Marc@bluebirdfilmsusa.com" so that we resolve these issues as soon as possible. We look forward to hearing from you. Sincerely, the new Bluebird Support Team.