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Payment problems

Posted: Sat Sep 18, 2004 8:37 am
by R18 DVD Shop
Well it was pretty much assured that after such a stonking start something would go wrong and last night - guess what? It did :o(

The NoChex payment system went tits up at about 3pm yesterday afternoon and has been down ever since - according their support forums a fix is due to be implemented in the next 20 mins or so but in the meantime no one has been able to send or receive money via NoChex. The net result has been that no one has been able to order a bloody thing from my site since mid yesterday afternoon.

I have sent emails to the people who placed orders overnight but couldnt complete payment as I wasnt sure where the problem lay. To those seven people once again my sincerest apologies - its not a problem with your card or anything like that so if you want to try and re order the system *should* be fixed by about 13.00 hours. If you dont want to re order or have ordered elsewhere then again apologies and I can only hope that you give me another chance with your next purchase

Jay - looking frantically for a backup payment processor.........


Re: Payment problems

Posted: Sat Sep 18, 2004 8:52 am
by Dace
Thats bad news jay. However I think enough of us are impressed by your site to not be put off mate !

I will be shopping next week so keep us up to date mate

Bi

Posted: Sat Sep 18, 2004 8:53 am
by booner
Any chance of some bi films on your site?


Re: Payment problems

Posted: Sat Sep 18, 2004 8:56 am
by R18 DVD Shop
I think its all back up and running now - just had a successful sale go through so fingers crossed that it was only a little blip!

Jay


Re: Bi

Posted: Sat Sep 18, 2004 8:56 am
by R18 DVD Shop
Booner,

Drop me a mail with what you would like to see - do you have any specific studios or titles in mind, for example?

Thanks

Jay


Re: Bi

Posted: Sat Sep 18, 2004 10:19 am
by booner
I would like to see British people having bi-sexual sex.
No trannies
No she-males
No ladyboys
MMF with the males kissing sucking each other off, bit of wanking, arse play,full attention to the lady, come swaping. Really just porn.


Re: Payment problems

Posted: Sat Sep 18, 2004 11:03 am
by joe king
weirdly enough I can't see your site with the direct connection to the internet, I have to use a proxy (this isn't unusual, it also happens to me for bigtithound.com)


Re: Payment problems

Posted: Sat Sep 18, 2004 11:20 am
by R18 DVD Shop
there have been a few people reporting problems connecting since launch mid week but no one has really come back to me with a description of the problem or how they managed to fix it (if indeed they did at all)

Jay


Re: Payment problems

Posted: Sat Sep 18, 2004 5:15 pm
by colin

jay,

apologies i didn't get back to you about not being able to access your site, been away from the computer. i deleted the cookies as you suggested and at first it made no difference, however just tried now and got access, so something worked!!
expect an order in near future.

Re: Payment problems

Posted: Sat Sep 18, 2004 5:17 pm
by R18 DVD Shop
thats fine Colin - glad you sorted your access problems out and I hope you are able to find what you are after

Jay