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DBS - I think it maybe a driver issue or a problem with the PC recognising the camera as a new piece of hardware.... Just realised my DVD Drive is down totally on it? I think the problem lies with windows... Try the Canon site and see if there is any FAQ or a suppoty board? Maybe someone had the same probs as yourself...? Failing that ask the people at the place you baught it as again I am sure someone has attempted the same as yourself and me (just now)?

I know it is no comfort but I dont touch PC's as Apple MAC's do a better job overall in truth... Easy Peasy!!

i went and bought a firewire card and cable and it works perfect now thanks for the help guys, no idea why usb dont work but firewire works like a dream