Real couples website issues

[rightback]

Evening

I am just trying to find out if anybody else has had the same problem with the above website/s. I joined about three weeks ago and all fine for about two weeks then experience a problem where I can't log in to members area. I contacted support regarding this to say the usual sorry and we will look in to it give it 48 hours, that was nearly a week ago and still cant log in to the site/s. Contacted support again and said that I am not happy with this and that I have lost just over a weeks membership and that it is up for renewal soon and cant see the point in continuing to be a member if I cant log in. Their reply to this was sorry to see you go and we have cancelled your renewal, nothing about sorting out the remainder of my time as a member so I can actually login to the site, about a week or so left. I can't believe the service really in dealing with this problem or not dealing with this problem, feel totally ripped off anybody else had similar issues?

[one eyed jack]

Whoa! Sorry to hear about this. I can't even explain what is going on but I shall chase this up for you. I shoot the content.

I will try over the weekend but if no joy it will have to be Monday the latest.

[rightback]

Hi

I appreciate that and can't complain with the content which is why I joined just the problems since joining. Anyway thanks for your reply even if your not responsible for the running and customer service.

[one eyed jack]

Hi rightback

There was no means of contacting you directly so can you email me so I can forward your email to my webmaster please?